Recently, I went to my family doctor for my annual exam. Thankfully I’m as healthy as can be, but one part of that experience stuck with me — the check-in process. You see, in the past year, my doctor’s office has upgraded their patient check-in to use tablets instead of paper forms and clipboards.
This change is being driven by both advances in devices and apps as well as the push for electronic medical records. Docs are being compensated for this change by Uncle Sam and penalized if they don’t comply, so if your doctor hasn’t switched to tablets, they soon will. But what type of tablets and apps will they use?
The service used by my doctor is Phreesia and I used the latest version of the PhreesiaPad, running Windows CE 6.0 in a ruggedized, purposed case during my check-in process. You can see it here.
The enclosure includes a stylus and a magnetic card reader to take payments. It connects with the office WiFi and then to their Web-based back-end. I’m guessing that Phreesia followed Gartner’s suggestion to stick with Windows for purposed, ruggedized devices, they are now having to deal with the ramifications of that decision (yeowch). Other players in the market are offering Android or iOS apps that run on standard or similarly-ruggedized devices.
Tablet-based Patient Check-in
We have experienced an increased interest from healthcare providers and doctor’s offices that are looking to implement tablet-based patient check-in to comply with HIPPA and EMR mandates. That interest will only increase in the coming months and we’re recommending custom Android devices as the most secure and capable way to deliver these solutions. It is the most robust architecture and app ecosystem for ease-of-maintenance and (believe it or not) security.
If you are looking at deploying a dedicated device for a medical office, have a look at our custom solutions. We are unique in our ability to deliver a customized device with out-of-the-box configuration and ongoing maintenance capabilities.