Digitalization is a game-changer for businesses and companies looking to keep up with the times. As such, many businesses use single-purpose mobile devices to help make their operations run smoother. These devices could include digital kiosks, customer-facing devices, Point of Sale devices, and more.
However, with more mobile devices, comes some challenges. It can be difficult to ensure security and manage multiple devices in different locations. This is where mobile device management (MDM) comes in.
Single-purpose mobile device management is imperative for businesses as it offers enhanced security and increases efficiency.
What Is Single-Purpose Mobile Device Management?
Essentially, MDM is a type of software that gives IT administrators the ability to control and ensure the security of mobile devices. These devices include tablets, laptops, digital kiosks, and even smartphones. Certain software also allows administrators to enforce certain policies on these single-purpose devices.
In terms of enterprise mobility management (EMM), which is the management of mobile computing services in business, MDM is a key component. Within the EMM sphere, single-purpose devices are designed to run a specific set of tasks of function for business purposes.
For example, a store may use tablets as mobile Points of Sale to make customer transactions quicker and easier. These tablets would only be able to perform transactions rather than run multiple other applications that serve no purpose to the business.
Mobile device management is key to ensuring that all your single-purpose devices are up to date and functioning as they should. MDM solutions can lock these devices to ensure they only run the necessary applications. They also make updating and installing new apps or software much easier through remote management.
How Does It Work?
Mobile device management solutions generally require an MDM agent and an MDM server. Once these are in place, you can construct policies using the MDM server’s management console.
Then, you transfer these policies to the agent, which enforces them on all the devices. The agent does this through application programming interfaces (APIs), which are built into the mobile device’s operating system.
The latest MDM solutions offer a variety of functions. These include:
- OS configuration management
- Locking device to a single application or web content
- Remote view and control
- The ability to perform remote actions
- Hardware and application inventory
- App deployment, updating, and removal
- Mobile content management
There are various players in the industry, who offer solutions like this. However, Moki is the only MDM company focused on dedicated devices. Moki also focuses on a simple user interface, continuous support, customization, and simple pricing without support fees.
Our software works with iOS, Android, and BrightSign. So no matter what devices your employees have, you can experience an all-encompassing MDM solution.
The Growth Of Mobile Device Management
MDM has grown and transformed a lot over the years. It has had to adapt to the changing landscape of mobile technology and the increased use of single-purpose devices. With this rapid digitalization came the need for flexible and customizable solutions to help businesses manage all their devices.
A good MDM solution not only helps the business to monitor their single-purpose devices but, in turn, contributes to a better customer experience as well. Because of this, mobile device management solutions are fast-growing, and more and more businesses are adopting them. In fact, the global MDM market is expected to increase to $15.7 billion by 2025!
How Mobile Device Management Can Benefit Your Business
There are many reasons why acquiring an MDM is important. Most of all, it matters because it can help your business grow significantly through all the advantages that come with it. Let’s explore some of these.
Using a mobile device management solution, like Moki, you can increase the efficiency of workflow in a variety of ways. With remote control of devices, you can easily update and install applications without much fuss or interruption for the user.
For a Point of Sale solution, for example, you can efficiently deploy new POS terminals or migrate existing ones to Moki’s MDM solution. Moki has an automated deployment process, which allows for ease of deployment, whether you’re working with one device or thousands!
Better Customer Experience
You can also ensure a more predictable end-user experience and optimize your systems to enhance customer experience.
Customers appreciate quick and seamless processes. So, with mobile device management, you can make sure that your branded touch points operate smoothly. This will help with customer retention, engagement, and sales!
You can prevent data breaches and the sharing of private information on mobile devices. You can also prevent information from being saved on other devices by using an MDM, thus increasing security.
Being able to lock devices down to single applications also helps to enhance security. For example, you can configure certain devices to work only as a kiosk, which helps to secure payments and transactions.
Mobile device management can improve efficiency within your organization. You don’t have to wait for various employees to install applications, you can install them remotely across all devices. This ensures that all devices are up to date without having to configure each one.
With Moki, you can also see when devices are low on battery or having any connectivity issues. This means that you can identify and solve problems quickly.
Having a solution like this in place is also cost-effective. Moki allows remote control of devices to update apps, device settings or fix app crashes. This means you don’t need to roll trucks to interact physically with devices, saving thousands of dollars and travel time.
MDM solutions can also save costs by offering workarounds to otherwise expensive processes. For example, they can streamline digital signage. With mobile device management, businesses can turn almost any device into a digital signage solution. This saves on printing costs while giving more contextual information. It also cuts out the need for a dedicated vendor for signage – thereby reducing costs.
Get Your MDM Solution Today
A single-purpose MDM solution comes with many advantages that ensure the growth of your business. Without one, you may fall behind as an industry competitor (no matter what industry you’re in).
For customized solutions from industry experts who place the customer’s needs first, schedule a demo with Moki today. With our MDM solution, you’ll be able to close more sales and manage all your single-purpose devices with ease!