Android - Agent

This category covers Moki's Agent/Device Administrator management solution.

VIEW ARTICLES

iOS

This category covers Moki's iOS management solution.

VIEW ARTICLES

Android Enterprise

This category covers Moki's Android Enterprise management solution.

VIEW ARTICLES

BrightSign

This category covers Moki's BrightSign management solution.

VIEW ARTICLES

FAQs

This category provides general FAQs about Moki's solutions.

VIEW ARTICLES

News & Updates

This category provides news and updates.

VIEW ARTICLES

How to Schedule an App Update for iOS Devices

Schedule app updates to your iOS device

This article is for those who want to schedule a time for their app to be updated because they won’t be at a computer during the time they want it to update. We will outline the process for iOS here.

Option 1 – Supervised Devices Running App Lock

Prerequisites

  1. The iOS device must be in Supervised mode, attained through configuring the initial device setup through Apple Configurator
  2. The device must have two profiles with App Lock policies on them – one for the app that will be updated and another for a secondary app located on the device (The secondary app is used to force the app being updated into the background so it can be updated without user interaction on the device)
  3. The device must have a profile on the device that contains an App Lock policy
  4. Automatic Updates must still be enabled on the device (if you are attempting to update an app from the App Store)

Steps – See the video and article called Updating App on Supervised Devices for more information

    1. In Manager, go to the Actions tab
    2. Select the Action Group you want to apply the sequence to, either All Devices or one you have created. See How to Create Action and Alert Groups

    3. Click the Add New Sequence button and give the sequence a name

    4. Select the time you want the app to be pushed, select One Time and click Add New Action

    5. Select Remove Profile

    6. Select the profile with the App Lock policy of the app you are trying to update (this profile should already be on the device as mentioned in the prerequisites

    7. Click Add New Action

    8. Select Install Profile

    9. Select the profile containing the App Lock policy of the secondary app you want to lock the device into

    10. Click Add

    11. Click the Add New Sequence button again and give the sequence a name

    12. Select the time a couple minutes after the first sequence ran, select One Time and click Add New Action

    13. Select Remove Profile

    14. Select the Profile that you installed in step 8

    15. Click Add New Action

    16. Select Install iOS App ( Steps 15-17 for enterprise apps only. If you are using an app from the App Store then skip to step 18.)

    17. Select the app you want to push to the device

    18. Click Add New Action

    19. Select Install Profile

    20. Select the profile with the App Lock policy of the app you just updated, thus locking it back into your newly updated app

    21. Click Add

Option 2 – Unsupervised device

    1. In Manager, go to the Actions tab
    1. Select the Action Group you want to apply the sequence to, either All Devices or one you have created (See Manager Tour 9 – Actions tab for info on Action Groups)
    2. Click the Add New Sequence button and give the action sequence a name
  1. Select the time you want the app to be pushed, select One Time and click Add New Action
  2. Select Install iOS App
  3. Select the app you wish to send to the device
  4. Click Add
  5. The next person to come to the app will be presented a pop-up asking if they would like to install the update. If this is a Store app they will need to accept and enter the iTunes password to finish the installation

See Moki in Action

Request a Demo today with by phone, email, or just fill out the form

Contact Us

Skip to content