Android - Agent

This category covers Moki's Agent/Device Administrator management solution.

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iOS

This category covers Moki's iOS management solution.

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Android Enterprise

This category covers Moki's Android Enterprise management solution.

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BrightSign

This category covers Moki's BrightSign management solution.

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FAQs

This category provides general FAQs about Moki's solutions.

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News & Updates

This category provides news and updates.

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MokiTouch 2 Installation

Problem 

MokiTouch 2 isn’t installing onto my device.

Solution

1. Login to your iTunes account

2. Include Mokitouch 2 in the enrollment template

3. Enroll in MDM

Note: If the app is included in the profile, it should push the (MokiTouch 2) app to the device as a managed app from MDM.

Troubleshooting Hints:

1. Check the Inventory to see status of the app. The status will let you know if it is installed, installing or if the device is busy and waiting to be installed

 

2. Check for the error (Device Busy); it may be waiting for other actions to complete. You will want to complete a refresh action if you see this error.

 

Submit a Ticket

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