Dashboard Shows More Devices Than I Am Using

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Android - Agent

This category covers Moki's Agent/Device Administrator management solution.

IOS

This category covers Moki's iOS management solution.

Android Enterprise

This category covers Moki's Android Enterprise management solution.

BrightSign

This category covers Moki's BrightSign management solution.

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Problem 

The dashboard says I have more devices than I know I do.

Solution

Go to the Devices tab and select the Checked Out filter to show all the devices that have had the enrollment profile removed, then delete these devices. Your dashboard shows any device that has been enrolled in your account that hasn’t been deleted. This includes checked in and checked out devices (devices that have had the enrollment removed.

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