Why is Customer Service Important in the MDM Industry?
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Moki Android Agent
A Total Control MDM System For Android Devices
This device admin solution enables companies to secure, monitor, and remotely manage their company-owned Android devices. Our Android Agent MDM System supports thousands of devices from hundreds of Android device manufacturers.
Remote Control For Mobile Devices
Our Android Agent solution enables true remote control for mobile devices! Even if you are thousands of miles away, you can control and interact with them as if they were right in front of you. Troubleshoot and manage your Android devices remotely with ease using Moki’s remote control feature.
All the Features You Need And More
Our Android Agent MDM system offers all the most needed features you’ll need when managing mobile devices. Tasks such as changing device settings, updating firmware, and rebooting can be done all in one location.
Extend your control over your mobile fleet even further with additional features! Moki’s MDM platform shows important information on each device to help keep you in the know and operations running as smoothly as possible. See detailed information in real time with custom alerts, be notified of critical issues, network status, device location, and more.
Some other features include:
- Locking the device down to a single application to operate as a kiosk
- Securing devices to process mobile payments
- Create and assign custom user roles and permissions
- Enroll devices easily in bulk with pre-registration
- Locking a device down to multiple applications so it can only be used for authorized functions
The Customer Service You Deserve
Moki offers world-class support from our experienced and knowledgeable support team. Moki support can be reached through our in-app chat, email, support forms on our website, or even over the phone. This means you won’t be left waiting days, weeks, or even hours to get the help you need.
We’ve refined our support services and have the numbers to prove it! Our average response time for online chats and emails is only 7 minutes! While 90% of cases are resolved during the first interaction.
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Regardless of what your unique Android MDM needs are, Moki has a solution for you!
Are you ready to start using Moki’s Android Agent solution for your project?
