Retail Industry Utilizing Specialized Mobile Device Management

Revamp your brick-and-mortar customer experience.

Retail MDM

Simple IT Management for Retail Devices

Retailers are incorporating digital technology to encourage more customer interaction in physical store locations. Customer-facing devices are bridging physical and digital experiences and are creating new opportunities for retailers. Moki allows retailers to quickly and easily secure these devices, remotely manage content and device settings, and be alerted if issues arise.

Improve the Retail Customer Experience with Moki

Retailers use Moki to manage their device deployments for these common industry scenarios:

Improve Customer Satisfaction

Moki empowers retailers to deliver digital interactions in physical store locations with customer-facing iOS and Android devices. With these devices, retailers are able to decrease transaction time and personalize the buying experience.

Manage Promotions

Retails are deploying digital signage to allow for an increase in awareness of their products or services. These devices support video, text, audio, and photos to market new products/services, display promotional pricing and specials and other useful information for customers.

Increase Customer Engagement

Retailers are looking for better ways for their salespeople to engage prospective buyers. These devices deliver relevant and contextual interactions that can be measured and optimized. This type of information enables businesses to close the loop on their marketing and customer experience. For example, savvy fashion brands understand that although 81% of customers access information online, 60% of sales still happen in the store. As such, they allow customers to browse products online, encourage them to come into the store to see and interact with products, and strategically place kiosks throughout the store, enabling customers to browse additional inventory, find additional accessories to buy, and even purchase those items.

Simplify Order Management

Moki gives employees the tools to streamline their order management processes from inception to fulfillment. Sales teams are able to verify inventory in real-time as they review products and services. Customers place orders across a range of channels from web, mobile, stores, and more. These devices allow employees to confirm orders have been placed and match the products to the order before the product is dispatched from a warehouse or distribution center, ship-from-store, pickup-in-store or simply bagged to be handed to a customer.

Latest Retail Blogs

Check Out Our Blog

Moki’s Key Takeaways from the VarTech 2021 Conference

Moki’s Key Takeaways from the VarTech 2021 Conference

After over a year of Zoom meetings, live streams, and virtual events, it was great to be back at an…
The Benefits of Switching to Cloud-Based Digital Signage

The Benefits of Switching to Cloud-Based Digital Signage

We all know that the cloud is a valuable asset in our everyday lives, but have you thought about how…
Why Should Your Business Take Advantage of Tablet-Based Kiosks?

Why Should Your Business Take Advantage of Tablet-Based Kiosks?

It’s no secret that in today’s technology-driven world, people want their information to be relevant, easily accessible, accurate, and timely. …

What Can Moki Do for You?

Got a question? We’d love to hear from you. Send us a message, and we’ll respond as soon as possible.

"My first impression of Moki was that it was okay and not really special compared to any other MDM companies. Over the years, I have been proven wrong time and time again. Moki is fantastic to work with, and they have been incredible partners over the years. "

Jade Solutions

See How We've Helped Other Retail Companies
Skip to content