Everything You Need to Know About MDM Software in Retail

When it comes to using mobile devices in the retail industry, there is a lot of talk about the benefits MDM possesses. Mobile devices like POS systems, aisle kiosks, and digital signage can help increase foot traffic and sales. As well as provide conveniences to in-store customers that make their shopping experince more enjoyable. Before you invest in mobile devices, you should first consider what mobile device management software is right for your store. Let’s discuss what MDM software is, the benefits it offers retailers, and how to choose the right software for your business.

What is MDM Software in Retail?

You can’t have an entire fleet of mobile devices for your retail store without a robust software tool to manage them. MDM software can help retail stores create, manage, and deploy a wide variety of tools. Things like digital signs, POS systems, loyalty tracking systems, and kiosks can be managed from any place at any time. And depending on what your store’s needs are, there are a number of MDM software solutions like Moki to accommodate.

Before choosing your MDM software, however, there are some key considerations to keep in mind. Cost, set-up, remote management options, lock-down features, and what devices your software is optimized for should all factor into your decision on what software to use. With all this in mind, what makes mobile devices in retail settings a worthwhile investment?

The Advantages of Mobile Devices in Retail

Mobile devices in retail can offer a number of advantages! Depending on the device, stores can see an increase in sales as well. As a matter of fact, studies show that at least 80% of businesses that use digital signage have seen an increase in sales, and receive nearly 50% more customer satisfaction overall. Engaging displays of product offerings, new promotions, and even digital directories can help customers find what they need. MDM Software can allow customers to scan their loyalty card or phone number at kiosks or POS systems. This lets them redeem rewards and coupons without the need of assistance. 

Choosing the right MDM software for your fleet of mobile devices is critical to maximizing your retail store’s potential. More importantly, it should ensure a positive experience for customers. The right MDM software can even mean more flexibility in the buying experience. For example, if you have a brick and mortar store as well as an online store, MDM software allows the use of mobile tablets as an additional resource for employees. This way store owners can access and browse additional inventory not available in-store. This not only saves the customer time, but it also increases the chances of them making a purchase as the item can be delivered to the store or directly to the customer.

Choosing the Right MDM Software for Your Retail Business

When choosing the right software solution for your mobile devices, there is no one-size-fits all solution. This is why the software you choose should be based on the specific goals and needs of your business. Some businesses may need an entire fleet of devices to manage their growing network while others may need software that can accommodate specific devices.

MDM software solutions like Moki are highly customizable to store needs. Stores that use standard Android or iOS devices can use mobile POS solutions that are less expensive and more flexible than a fully dedicated POS device. Moki also offers security functions like lock-down, which limits the usage of the device to only its intended purpose. Other features like remote device management and custom alerts help further optimize the workday. Regardless of what your business requires to reach its goals, choosing the right MDM software solution can make all the difference in your store’s success.

How Moki is Paving The Way for Mobile Devices in Retail

Improved customer satisfaction is the name of the game nowadays ans Moki’s MDM software is helping retail businesses do just that. Moki provides a number of features for a variety of mobile devices that can benefit retail stores. With customizable solutions, easy set-up, remote monitoring and management of devices, device lock-down, and world-class support, Moki has everything you need to provide an exceptional customer experience at your store. Contact us to learn more. 


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