Consumer-facing interactive displays such as digital signage devices, tablet-based kiosks, mPOS devices, etc., take customer self-service to a whole new …
Seamlessly Manage Guest Services
Moki is empowering hotels to deploy customer-facing devices to deliver digital interactions that delight guests and make their stay more enjoyable. These services allow hotels to quickly and easily secure these devices, remotely manage content and device settings, and be alerted if issues arise.
Transform Guest Experiences
Some examples of how customers use Moki to manage hospitality-specific device deployments include the following:
Simplify Customer Check-in
Digital customer check-in devices offer simple ways to check in to a hotel. These devices replace traditional paper forms or face-to-face check-ins and offer patrons convenience while saving staff time. These devices are generally secured to a hotel check-in application or website and often come with a digital hotel room card dispenser and credit card reader.
Increase Customer Satisfaction
Hotel chains and resorts are deploying single-use or single-purpose digital kiosk devices across their locations around the world to improve the customer experience. These devices are used in-room order room service or view local attractions and restaurants, in the lobby to check the weather and news, view travel status or purchase snacks, at check-out to request customer satisfaction surveys, and more. Digital kiosks are also used for meeting room and banquet hall management for large groups.
See How We've Helped Other Hospitality Companies
MDM Industry Support It is a familiar scenario: You engage a mobile device management (MDM) company to solve a problem. …
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