Customer Support: Why it is Lacking in the MDM Industry, and How Moki is Different
MDM Industry Support It is a familiar scenario: You engage a mobile device management (MDM) company to solve a problem. …
Digital interactions are transforming the once tedious car-buying experience in dealerships into a personalized, customer-centric buying experience. Moki allows dealers to easily secure devices, remotely manage content and more.
Automotive professionals trust Moki to manage their device deployments for these common industry scenarios:
Using Moki to lockdown your customer-facing devices to one purpose allows you to collect customer information securely. Thanks to Moki’s customizable alerts you can monitor the health of your devices and remotely apply security updates to ensure your devices function properly.
Automotive dealers are looking for better ways for their salespeople to engage with prospective car buyers. By providing sales representatives with iOS or Android devices, they are able to answer questions, provide more information and view and share spec sheets, brochures, share high-resolutions images and integrate with the dealer’s CRM to file customer information away quickly. These devices increase the number of customers being helped at a time, speed up processes through ease of filling out paperwork, applying for loans, credit checks and signing purchase forms. Use Moki to remotely manage content on these devices, pushing out updates with all new forms and brochures to all your locations at the same time.
Digital kiosks allow for seamless check-in for car services along with updates on service queues, and even the ability to offer games to pass the time. These devices can help customers learn more about manufacturer incentives, promotions and advertise financing options, current interest rates and more. Use Moki to lockdown your kiosks to a single app or web URL to ensure consistent customer experiences that deliver your informative sales information.
MDM Industry Support It is a familiar scenario: You engage a mobile device management (MDM) company to solve a problem. …
Buying a customized kiosk-specific device can be expensive. Investing in an expensive device, stand, maintenance, etc. for something that …
Technological changes combined with the increase in digital selling services, like Amazon, have raised significant challenges for retailers and brands …
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Moki’s MDM solution provides the features you need and the support you deserve. We work with companies in various industries to reduce operational costs, deploy secure devices and enhance customer experiences on iOS, Android and Brightsign devices.
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