Android - Agent

This category covers Moki's Agent/Device Administrator management solution.

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iOS

This category covers Moki's iOS management solution.

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Android Enterprise

This category covers Moki's Android Enterprise management solution.

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BrightSign

This category covers Moki's BrightSign management solution.

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FAQs

This category provides general FAQs about Moki's solutions.

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News & Updates

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How to Upload Notes to Devices

What is the Notes section?

Notes is a text input field that allows you to put notes about a device, such as store ID, deployment date, any issues the device has had. These notes live on the device record.

Where do I find Notes?

Notes are located in the device details. To access the device details go to the Devices tab, select your device and look to the right. There you’ll see a tab called details. Scroll down in that tab to see the Notes section Notes

How do I add Notes?

There are two way to add notes, device by device or in bulk. Here is how you would update Notes for each method

Update Notes on an individual device

    1. Select your device in the Devices tab
    2. Click the View or Add Notes button in the details section on the rightView Save Settings
  1. Type your note and hit Save
Save Notes

Update Notes in Bulk

Updating devices in bulk requires creating a .csv containing two fields, the deviceId and the note. We’ll format the .csv file and then populate it with the information we need.
    1. Create a new .csv document with the following column headers:
      • Column A title: deviceId
      • Column B title: notes
    2. Copy the device Id over from the device list export
      • Click the device menu and select Download Device List Device List-1
      • Open the spreadsheet and copy the ID columnNotes CSV
      • Paste the ID column into column A of your new .csv
    3. Write the notes you want to show up into column B and save the .csv
    4. Click the device menu and select Upload Notes Download device list
    5. Enter email you would like the downloaded Device List to go to Device List Email
    6. Click the Upload csv button and select your .csv fileNotes CSV Upload
    7. If it is successful you will see a success message, if not you will see an error message
    8. If it is successful refresh your browser and go back to the Notes section and click the View or Add Notes button to see the note
    These notes will overwrite anything you already have in the Notes section so if you have an existing note you will want to copy it over into this column before uploading

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