When organizations deploy kiosk devices, they need two distinct things: a management platform to control the device at the OS level, and an application layer that defines what the customer or user sees and interacts with on the screen. Moki’s MDM platform handles the former. For the latter, organizations have two paths: integrate their own custom application or a third-party kiosk app with Moki’s management layer, or use MokiTouch, Moki’s own native kiosk application.
MokiTouch is Moki’s purpose-built kiosk and launcher application for Android and iOS devices. It provides a fully customizable kiosk interface that runs directly within Moki’s management ecosystem, configurable from the Moki dashboard without requiring separate application development or third-party software licensing. For organizations that need a kiosk interface without the overhead of custom development or the complexity of integrating a third-party kiosk application, MokiTouch is the native solution.
What MokiTouch Is
MokiTouch is a native kiosk application developed by Moki that runs on managed Android and iOS devices and provides a configurable, branded kiosk interface directly from the Moki platform. It is available as part of Moki’s apps ecosystem and is configured through the same Moki dashboard used for all other device management functions.
MokiTouch is not a separate software product that requires separate installation and configuration outside the Moki environment. It is deeply integrated with Moki’s management layer, which means configuration changes made in the Moki dashboard are reflected in the MokiTouch interface on managed devices without requiring separate deployments or synchronization between systems.
The application provides a kiosk mode interface that displays configured content to the user, whether that is a web-based application, a set of URLs, a media presentation, or a combination of elements, within a locked environment that prevents navigation outside the intended experience. The interface is fully brandable with the organization’s colors, logos, and visual identity elements configured through the Moki dashboard.
What MokiTouch Does
MokiTouch delivers a set of capabilities specifically designed for the kiosk and customer-facing device use case:
Content display and navigation within a locked environment. MokiTouch presents the configured content, whether a single URL, a collection of web-based experiences, or a structured navigation interface, to the user. The user interacts with the content through MokiTouch’s interface, and MokiTouch prevents any navigation outside the configured experience.
Branded interface customization. The MokiTouch interface is configurable with the organization’s branding elements, including logo, color scheme, background imagery, and interface styling. The resulting device experience reflects the organization’s brand rather than a generic kiosk application appearance.
Session management and timeout behavior. MokiTouch handles session timeout logic, returning the device to its configured starting state after a defined period of inactivity. This ensures that each customer or user interaction begins from a clean, consistent starting point without manual reset by staff.
Offline handling behavior. MokiTouch can be configured to display defined content or messaging when the device loses connectivity, rather than showing a browser error screen that breaks the user experience and exposes the underlying application stack.
Analytics and usage data. MokiTouch captures interaction data that is surfaced through Moki’s platform, giving operators visibility into how the kiosk is being used, which content is accessed most frequently, and where users are dropping off in the experience.
When to Use MokiTouch Instead of a Third-Party Kiosk App
The decision between MokiTouch and a third-party kiosk application is not a universal one. Both approaches are viable, and the right choice depends on the specific requirements of the deployment.
MokiTouch is the right choice when:
The kiosk experience is primarily web-based. If the intended customer experience is a web application, a set of branded web pages, or a URL-based content experience, MokiTouch delivers that experience within a managed kiosk interface without requiring native application development. Organizations that have existing web-based portals, product catalogs, appointment scheduling tools, or other web applications can deploy them through MokiTouch without modification.
The organization does not have a development team to build or maintain a custom native application. Native kiosk application development requires significant ongoing investment in development, testing, and updates. MokiTouch provides a fully functional kiosk interface that is managed through the Moki dashboard without requiring application code.
The deployment timeline is short. Deploying a custom or third-party kiosk application involves procurement, licensing, integration testing, and potentially customization work before the first device can be deployed. MokiTouch is available immediately within the Moki platform and configurable in the same session as the device management setup.
Integration with Moki’s management layer is a priority. MokiTouch is natively integrated with Moki’s monitoring, alerting, and remote management capabilities. Configuration changes, session behavior, and interface updates are managed entirely through the Moki dashboard. Third-party kiosk applications require separate configuration management that must be coordinated with Moki’s device management layer.
A custom-branded experience without custom development is the goal. MokiTouch delivers a fully branded kiosk interface configured from the Moki dashboard without any development work. For organizations that need their kiosk to look and feel on-brand but do not have the resources to build a custom application, MokiTouch provides this capability out of the box.
When a Third-Party Application May Be the Better Choice
MokiTouch is optimized for web-based experiences and configurable kiosk workflows. There are scenarios where a custom-developed or third-party native application is the better fit:
When the kiosk experience requires native device capabilities that are not accessible through a web-based interface, such as deep integration with device hardware like cameras, payment readers, barcode scanners, or biometric sensors, a native application that directly interfaces with those hardware components may be necessary.
When the organization has already invested in a custom application that is central to the kiosk experience and is not web-based, integrating that application with Moki’s management layer is the appropriate path rather than replacing it with MokiTouch.
When the kiosk experience requires transaction processing that depends on a certified native payment application, the payment application is typically the designated app in the kiosk lockdown configuration rather than a general kiosk launcher like MokiTouch.
In these scenarios, Moki’s kiosk mode and device lockdown capabilities manage the device and lock it to the appropriate application, while the third-party or custom application handles the user experience layer. The Moki SDK can be integrated into custom applications to surface application-level events and performance data within the Moki dashboard, creating a unified management view even when MokiTouch is not the interface layer.
Configuring MokiTouch Through Moki
MokiTouch configuration is managed through Moki’s platform as part of the device configuration profile. URL or content configuration, branding elements, session timeout behavior, offline handling, and interface layout are all defined in the Moki dashboard and pushed to devices as part of the standard profile application process.
Updates to the MokiTouch configuration, such as adding a new URL, updating branding for a seasonal campaign, or changing the idle timeout duration, are made in the Moki dashboard and pushed to all affected devices remotely without requiring anyone to touch the devices or reinstall any software.
Schedule a Moki demo to see MokiTouch configured and running in a live kiosk scenario, or start a free trial to begin building a MokiTouch configuration for your deployment. Moki’s apps page covers MokiTouch and Moki’s full native application ecosystem.