Android - Agent

This category covers Moki's Agent/Device Administrator management solution.

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iOS

This category covers Moki's iOS management solution.

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Android Enterprise

This category covers Moki's Android Enterprise management solution.

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BrightSign

This category covers Moki's BrightSign management solution.

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FAQs

This category provides general FAQs about Moki's solutions.

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News & Updates

This category provides news and updates.

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OEM App Config History and Feedback

Moki now offers the ability to view the history and feedback from OEM App Configs that have been pushed onto a device.

For more information on OEM App configs see here.

For information on how to create an App config, read here.

Config History Tab

  1. To find the App Config History navigate to the Tab that says “Config History” across the top of the screen.
  1. You will then be presented with a screen that shows all the previous App configurations that have been pushed in your account.
  2. When clicking on a specific app configuration a pop-up on the right-hand side of the screen will show you whether the app config has been successfully applied or not, or if it has succeeded on some devices, and failed on others.

Config History- Devices Tab

In addition, you can view the latest OEM App Config that has been pushed to any individual device. This is seen under the Devices tab, by selecting an individual device. You will then see the App Config Status in the device Details at right, allowing you to see the following information:

  • Config Name
  • Status
  • Last Update Time
  • Status Response – Will only show if the Status is Failed, and states which areas of the config failed and why

Successful Installation:

Failed Installation:

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