What is Mobile Device Management and Why is it Important?

mobile device management

What is Mobile Device Management?

Mobile Device Management, often known as MDM, is the process of securing, monitoring, and supporting mobile devices in the workplace, such as smartphones and tablets. The function of MDM is to control data, configuration settings, and applications on a fleet of mobile devices from any location for a variety of industries, such as healthcare, retail, transportation, and more.

Large fleets of devices are usually deployed and managed by businesses using third-party software. By managing and safeguarding the configuration settings and data for all mobile devices in a network, MDM decreases security risks and related expenses. Enterprise Mobility Management (EMM), the combination of procedures, people, and technology that handles mobile devices, PCs, and wireless networks, relies heavily on MDM solutions.

How MDM Works

To control all devices on a network, MDM solutions employ a variety of corporate rules, software, infrastructure, and device apps. These methods operate even if mobile devices use various service providers or operating systems. Typically, mobile device management solutions include two parts:

Server Component: A centralized system that transmits instructions to all server’s managed devices. To send out instructions remotely, some systems use over-the-air technology.

Client Component: This is what the user sees. This component receives and executes orders from the server. The data from the client is sent back to the server component.

An application is installed on the smartphone, tablet or other mobile device to start mobile device management. This allows an IT staff member or MDM provider to keep track of and regulate activities. An MDM provider may lockdown a device remotely, monitor internet activities, and unlock it using simple mobile device management. These services may also prohibit users from installing particular apps or viewing illegal websites on deployed devices.

Advantages of MDM

MDM solutions have endless benefits. The following are the few primary advantages of mobile device management:

1. Remote Management is Simple

The primary advantage of mobile device management is that it enables Managed Service Providers (MSPs) to monitor and control mobile devices from any location. In some ways, MDM is designed to outsmart mobile devices. This agility encourages healthy devices while bolstering those that may need assistance. 

Remote administration also improves network security by allowing administrators to deactivate certain users, even if they are not on site. Additionally, if a device is in a public location like a retail store or restaurant, devices can be controlled to only display certain screens, so users cannot peruse all apps or sites. Updated rules are also replicated across all networked devices, resulting in seamless protection and assistance.

2. Support for Various Device Types

Traditional systems reject unfamiliar devices that have not been previously identified, which is an essential issue for firms with many workers who bring two or three gadgets from home or companies that have hundreds of devices deployed throughout various locations.

Mobile device management recognizes that not all unfamiliar devices are dangerous. It assists MSPs in keeping track of them to strike a balance between security and flexibility. Thanks to MDM, companies no longer have to compromise between network security and employee liberties.

When issues arise, devices are glitching, or companies have questions about their devices or the deployment, working with a company who can remotely access them and solve these issues is critical. Customers can count on Moki’s quick support response time and extensive knowledge of Android, IOS and Brightsign devices.

3. Reduced IT Requirements

MSPs may lower their IT administration costs by using a mobile device management platform or provider. MDM frees up resources and personnel for more complex projects by automating many of the time-consuming and labor-intensive operations involved in monitoring an entire fleet of mobile devices.

4. Regulatory Compliance Improvements

MSPs place a premium on operating in conformity with IT standards and norms. However, when there are so many devices to keep track of, it may be challenging to ensure compliance. Compliance efforts may be controlled from a single unified dashboard with mobile device management, improving security while adhering to regulatory standards. Working with an MDM provider like Moki ensures compliance standards are implemented and followed on all devices and, as improvements are made, your devices are automatically updated. 

Mobile device management is a software solution for any business that enables workers to access their business network and data from their devices no matter their location, or for companies to have devices deployed at various locations for customers to access. Moki facilitates deployment and management of single-purpose, company-owned, multi-user solutions so you can enjoy a painless experience. Lower prices and first-class support further ease the deployment process. With remote device management, we secure devices, automatically push updates, and even monitor devices in real-time. Whether you’re using thousands of devices across multiple locations or just a few at a single location, Moki provides the technology you need to manage your devices. If you’re looking for an MDM provider who can streamline your mobile device management, we’d love to talk. 


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