Digital Kiosks Capture Community Feedback CASE STUDY: New York Public Library
How To Set Appropriate Design Goals With Local Community
The mission of The New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen communities.
NYPL is in early program development for the renovation of NYPL’s largest circulating branch, Mid-Manhattan Library. Given its community oriented mission, NYPL wanted to include local community’s voice in setting key design goals.
Specifically, NYPL sought to involve community’s key decisions regarding programs offerings, services provided, and spaces in the renovated library.
Deploy Customer Facing Devices To Collaborate With The Community
NYPL installed iPad based Digital Kiosks with Moki Total Control at key locations. Patrons use these devices to provide design inputs to NYPL.
Digital kiosks support visitor interactions allowing for greater community outreach and collaboration.
and millions more online.
used by scholars worldwide.
About New York Public Library
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. Founded in 1895, NYPL is the nation’s largest public library system, featuring a unique combination of 88 neighborhood branches and four scholarly research centers.